Domestic Shipping Information
Domestic Shipping Information
Shipping Most orders will be shipped out within 24 hours of the order if ordered before 2:00 PST Monday through Friday. Lotus Sculpture uses UPS Ground to ship products weighing up to 150 pounds when packed. Exceptions to the rule are larger statues that need a crate or extra packaging to ensure they arrive safely. We do not ship on weekends. UPS Shipping Rates Shipping rates are automatically calculated during checkout by the total size and weight of the items being shipped and by the distance from Lotus Sculpture in Oceanside, California. You can get a shipping quote by adding a statue to your cart and then clicking on the "Estimate Shipping Costs" during the checkout. UPS Delivery UPS Ground shipping takes 2-7 days for delivery. We offer 1 day, 2 day and 3 day air service from UPS. UPS does not deliver on Saturday unless specified in the "Special Instructions for Shipping" box during checkout. $12.50 will be manually added to your order for Saturday deliveries. Shipments over 150 Pounds For statues over 150 pounds we use a R&L Carriers. Packing We take utmost care in shipping and packing each sculpture. It is so important to us that each sculpture arrives whole and undamaged. We use an Instapak custom foam system and Uline corrugated cardboard boxes for all UPS deliveries. For all freight deliveries, a wooden box is built to fit that individual sculptures' dimensions. Handling and packaging are included in the shipping price for both UPS and Freight delivery charges. Pick up If you would like to pick up your order in our warehouse in Oceanside, California location select the Pick Up option in the drop down menu in the shipping section of the checkout. Lotus Sculpture is located in Oceanside on 1834 Ord Way, Oceanside, CA 92056. Lotus Sculpture will contact you after you have purchased your item to arrange a pick up time and date. Damage We take utmost care to insure that a sculpture is not damaged in shipping by packing each piece with care. However, no matter how perfectly a sculpture is packed the journey from our store to your home is out of our hands. If a sculpture has been damaged in shipping please notify Lotus Sculpture within 48 hours so that the proper insurance measures can be taken. Be sure to keep all of the packaging materials which will be needed for inspection by the shipping company. Again, we take utmost care to make sure that any damage does not happen in the first place. In the event of a piece arriving damaged Lotus Sculpture will pay for the return shipping and you will not be charged any service charges. |