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Lotus Sculpture does NOT, in any way, share any information with any third party. We value our clients and their personal information and do not wish to tarnish the reputation for quality and trust, which we have taken care to build. All credit card information is deleted exactly one month after purchase to ensure the integrity of your credit card and Lotus Sculpture. All
sculptures will be shipped out within 24 hours of the order if ordered before
11AM Monday through Friday. Lotus Sculpture uses UPS Ground to ship sculpture
weighing up to 150 pounds. For items over 150 pounds, we use freight
ground service, ABF Shipping. If you require a lift gate there will be an extra $93
charge. We take utmost care in shipping and packing each sculpture. It is so important to us that each sculpture arrives whole and undamaged. We use double-thick, corrugated cardboard boxes for all UPS deliveries. For all freight deliveries, a wooden box is built to fit that individual sculptures' dimensions. Each piece is packed in one layer of packing material then wrapped with extra thick bubble wrap. Then the sculpture is packed with a layer of packing material with at least four inches thick between your bubble wrapped sculpture and the corrugated box or wood crate. Handling
and packaging are included in the shipping price for
both UPS and Freight delivery charges. There is a 6% sales tax for all residents of Connecticut. Return Policies Lotus
Sculpture will accept returns on any purchases within 30 days for
money
back, exchange or credit.
The shipping charges are not refunded on returns. A 3% service charge is
applied to returns. The
sculpture
must be sent back fully insured and postage paid to Lotus Sculpture,
46 Milbank Ave. Greenwich, Ct 06830. Please
contact us at 1 866-LOTUS-12 before returning the item. If a
sculpture has been damaged in shipping please notify Lotus Sculpture within 48
hours so that the proper insurance measures can be taken. Be sure to
keep all of the packaging materials which will be needed for inspection by the
shipping company. Again, we take utmost care to make sure that any damage
does not happen in the first place.
Lotus
Sculpture accepts Visa Money orders and cashiers checks are also accepted. Please make money orders and cashiers checks payable to Lotus Sculpture. No personal
checks please. |
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