International Shipping Information
Ordering for International Customers: If you are an international customer you may proceed through our regular checkout or call in your order at: 1-760-994-4455. International shipping charges will be calculated automatically upon checkout.
Lotus Sculpture uses both UPS and DHL Express for international shipping to all other locations besides Canada. Shipping to anywhere in the world runs between 4-10 days. We can also use any service of the client's choosing.
International Shipping Charges: Shipping charges for international orders are calculated automatically.
Shipping Quotes: You can obtain a shipping quote for any statue by clicking the link, Calculate Shipping beneath to the Add To Cart button on every statues page. Or you can email [email protected] or call us 760-994-4455 to receive a shipping quote. Please include the item number of the statue you are interested in purchasing as well as your country and postal code.
Freight Shipping overseas: For all freight orders (orders weighing over 150 pounds or 68 kgs after packing) you can obtain a shipping quote by clicking the link for Calculate Shipping beneath to the Add To Cart button. The exact costs for international shipments will be sent to you via e-mail. Allow 1-2 days to get back to you. After your order we will add the shipping charges and email you a new receipt.
If a combination of statues are purchased that weigh over 150 pounds shipping will come out as $0. Shipping will be manually added to the invoice after the order and a new invoice will be emailed to you. You can always email us at [email protected] for any shipping quote.
For all our heavy large statues we build a custom crate for the sculpture so that it is packed safely for the journey. The crate is made using a pallet so that it can be easily moved during the shipping process. We build a crate around the statue on the pallet and then brace the statue inside using 2x4s so the sculpture does not shift during its journey. Here you can see how we crate our statues.
We do not charge anything for crating the sculpture. We pass on the exact shipping charges to you that we are charged by the shipping company.
The freight delivery charges include insurance, a residential, lift gate delivery to your home. For all residential deliveries the shipping company will contact you prior to delivery to set up a day and time frame where you will be home for delivery.
We ask you to please look over the crate when the delivery is made and note if there is any damage to the crate on the delivery receipt you are given by the driver.
Canadian Orders: Lotus Sculpture uses UPS Standard to Canada for all orders being shipped to Canada. Canadian customers please go through regular online checkout. Shipping charges are applied automatically.
Canadian Freight: All statues weighing over 150 pounds or 68 kgs when packed will be shipped using a freight carrier. The freight charges are automatically calculated during checkout You can obtain a shipping estimate by clicking the Calculate Shipping link beneath the Add To Cart button.
We build a custom crate for the sculpture so that it is packed safely for the journey. The crate is made using a pallet so that it can be easily moved during the shipping process. We build a crate around the statue on the pallet and then brace the statue inside using 2x4s so the sculpture does not shift during its journey. Here you can see how we crate our statues.
Customs and Duties: There may be duties or taxes importing a Lotus Sculpture into your country. Please check with your government to determine the duties as they vary country to country. For most international countries customs charges are the same as sales tax. The customer is responsible for whatever duties apply to the statue. Lotus Sculpture is not responsible for any delays that occur because of a countries customs laws.